Morning!
We are trying an "in-your-face" approach to letting our BD team know where to find resources to help with the daily struggles with common issues. We've added a section to our launch forms that shows up in each workflow as an easy way to redirect to training articles, internal FAQs, SOPs, etc. It would be cool if we can have an actual hyperlink to these sites (perhaps my user error).
Has anyone tried this approach or something similar?
Reducing the daily pings to Legal on "simple" stuff has been a dream.
@Callie_Mida