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Reply all to emails in Ironclad

Cassie_Pommersheim

I would love to have the ability to reply all to emails that are sent from Ironclad or include the Ironclad unique workflow email. I find it SO cumbersome to have to go back and forth from email to Ironclad to respond to emails even if they are captured in Ironclad.

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Comments

David_Wieseneck

Can you explain a bit more?

It seems like you can reply to the ironclad emails and the comment gets saved into the workflow:

CleanShot 2022-10-29 at 18.59.11@2x.png

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Are you looking for something different?

Cassie_Pommersheim

@David_Wieseneck Sometimes I am not included in the emails and if a persons leaves, yes I can see the email in Ironclad but it would be nice to have the ability to reply to the email even if I was not included or cc-ed on it to start.

David_Wieseneck

You could update your email notifications:

https://support.ironcladapp.com/s/article/Email-Notification-Triggers

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David_Donahoe

Brining this back up. We often have 3 parties involved in a contract and negotiations with each is in a different thread since we can only invite one counterparty. It would be a great feature if, when someone emailed a response to the workflow, you could reply directly to it in the activity feed and it would send your response out to either all parties or you could select an individual to reply to.

This would keep us from having to switch back and forth between IC and my email and let me handle all communications directly from the workflow.

Thank you,

David