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About the job
What You'll Do...
The Director of Legal Operations will handle all operational matters relating to the Legal Function and the delivery of legal services to internal clients, including administrative matters pertaining to finances and budgeting, outside counsel and other vendors, and the legal department’s utilization of information technology.
- Report to the Chief Legal Officer and is a member of the Legal Leadership Team
- Responsible for the roadmap, implementation and rollout of strategic and tactical initiatives identified by the Legal Leadership Team
- Drive system governance for all common tools used across the department
- Lead change management and adoption of processes and technology
- Review legal department financial reports, accounts payable, and work-in-process reports to update the Chief Legal Officer regarding the department’s short-range outlook and the efficient delivery of legal services to internal clients
- Coordinate planning and implementation related to the legal department’s use of technology, services, and processes, including existing and potential technology/process approaches
- Effectively interact with the Company’s IT Department and other Legal Department personnel in planning and implementing new technology projects and software changes
- Coordinate with Sourcing to drive optimization of the contract lifecycle management solution as it pertains to the delivery of legal services to minimize overlap, reduce cost, and improve efficiency
- Optimize operational effectiveness through identifying productivity opportunities and implementing programs, processes, and tools/technology to improve departmental workflow and processes
- Responsible for the financial management of total legal spending including budgeting, forecasting, and budget to actual variance management
- Administer the process for using outside counsel, including retention procedures, budget management, and evaluation of the success of the program
- Develop and track metrics as a means of measuring and communicating departmental goals and progress
- Supervise operations support resources as well as other legal support resources
- Provide ongoing training and support on processes and technologies for all legal department resources
- Oversee system administration for legal technology solutions
What You'll Bring To The Team...
Qualifications:
- Bachelor’s degree required
- 8+ years of work experience, with a minimum of 3 years of experience managing the operations of a law department
- Minimum 3 years supervising a team
- Experience managing financial, IT, and other administrative or operational projects
- Experience using and managing technology utilized by in-house legal departments; Legal Tracker (Legal billing software), iManage (document management), and Apptus (CLM) technology solutions preferred
- PMP qualification is desirable
- Self-starter, detail oriented and organized, who can manage multiple projects and meeting deadlines
- Strong knowledge of business processes, legal technology solutions and best practices
- Experience with project management techniques and methodologies
- Proficient in Microsoft Office
Skills:
- Strong leadership, managerial and interpersonal skills including ability to engender trust, respect, and confidence
- Excellent written and oral communication skills including the ability to communicate and interact effectively at all levels of the organization
- Ability to think strategically for both the short and long term
- Strong project management skills
- Strong analytical and problem-solving skills with superior attention to detail
- Team player who is results-oriented and self-motivated
- Strong relationship management skills
- Exemplary personal and professional integrity and business ethics
- Commitment to diversity and a respect for others
About H&R Block...
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve grown to have approximately 12,000 offices throughout the United States and around the world.
We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
H&R Block is committed to diversity and inclusion and is proud to be an equal opportunity employer. We consider qualified applicants regardless of race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. All qualified applicants are welcomed and encouraged to apply.
