As part of our continuous effort to provide you with the best possible customer support experience, Ironclad is pleased to announce the launch of our new Help Center and Customer Portal.
As of last Friday when you access support.ironcladapp.com, you will be taken to the new Help Center site. Please note that you will need to update the links for any help articles that you may have previously bookmarked. You can refer to this article to locate updated links in the new system.
This transition should address issues that previously arose around search, content organization, article views, and more. The newly designed Ironclad Help Center also includes an authenticated login experience. Use your Ironclad login credentials to sign in and you'll be able to view your previously submitted tickets along with their statuses and most recent updates. You can also access a brand new ticket submission form that allows you to provide detailed information to help our Support team quickly and effectively address your questions or needs.