I currently have salesforce connected and use that as our integration. We currently have a workflow that starts from the opportunity and looks at contacts, account, opportunity product, and product. I have noticed in the past when we make changes in salesforce, the refresh from source button will sometimes populate, but not all of the time. For example, we updated an account billing information on the account record, and we are unable to refresh from source to update the contract.
Does anybody have any ideas how ironclad decides what is "refresh from source" material?