I would love for there to be a "Lifeline Chat" feature in the workflows. By that, I mean a chat button that would immediately connect a user in distress to an Admin who could talk them through minor issues to keep the workflows moving. I get emails, TEAMS messages, smoke signals, and phone calls for things that could be just a quick answer, and I would like that convo to be in the Activity Feed. Plus, it would allow me to spread the love to the other Admins as well. 🙂
