Did anyone receive a "Monthly Ironclad Usage + Impact Summary" email from Customer Success? The report summarized our average turnaround times and the number of workflows and contracts that were launched and executed.
We found this report inaccurate and unhelpful because it does not reflect the reasons why contracts took XX days to execute. If turn-tracking could track at a granular level (e.g., how long was it with Legal, Sales, Finance, etc.), then it would be beneficial.
