Our users flagged that it would be helpful if Ironclad notification emails could surface the urgency of priority level directly in the email subject line or body. While we understand Ironclad is not currently positioned as a legal ticketing system, this feedback reflects a desire for more actionable visibility from the inbox (we like to think about meeting users where they work).
Has anyone come up with a creative way to flag urgency / priority for users?
Thanks,
Daniel
